FAQs

Do you accept returns?

Unfortunately, returns are not accepted. For order concerns, kindly email us at emmatclark@hotmail.co.uk to address any issues.

How long will shipping take?

We aim to process your order in 3 working days.

UK orders are shipped via Royal Mail 48 tracked, which typically can takes 2-3 working days.

International orders are shipped via Royal Mail tracked, and can take up to 4 weeks depending on location.

Please be patient and refer to your tracking information where available.

Do you ship worldwide?

Yes! We ship internationally from the UK.

Please note that delivery times can vary depending on your location. International orders may take several weeks to arrive, so please keep this in mind when ordering.

When are new items uploaded?

Items are uploaded every Sunday 7pm.