FAQs
Do you accept returns?
Unfortunately, returns are not accepted. For order concerns, kindly email us at emmatclark@hotmail.co.uk to address any issues.
How long will shipping take?
We aim to process your order in 3 working days.
UK orders are shipped via Royal Mail 48 tracked, which typically can takes 2-3 working days.
International orders are shipped via Royal Mail tracked, and can take up to 4 weeks depending on location.
Please be patient and refer to your tracking information where available.
Do you ship worldwide?
Yes! We ship internationally from the UK.
Please note that delivery times can vary depending on your location. International orders may take several weeks to arrive, so please keep this in mind when ordering.
When are new items uploaded?
Items are uploaded every thursday
Where can i shop in person?
We currently have items located in 3 stores in the Midlands United Kingdom.
Miss Lou's Cafe and Hockley Emporium in Nottingham City Centre.
Red Brick Market In Digbeth Birmingham.
Are you selling at any markets?
We aim to sell across the United Kingdom throughout the year.
For more updates on dates and locations, please follow @second_era__ on Instagram.